Community Outreach Adviser

Reporting to:

Team Leader - Community Advice Projects

Salary:

£23,960 - £25,021 per annum (pro rata) - depending on experience

Hours:

25 per week - some out of office hours required

Contract Term:

To July 2030 (funded for 5 years through the National Lottery)

Location:

Outreach and company locations


Purpose of Post

We want people who are passionate about giving an effective service to those most in need. You will need to demonstrate that you can engage skilfully with people from all backgrounds, including clients who are vulnerable and distressed.

You will be a highly motivated strong team player with excellent interpersonal, organisational and time management skills, and the ability to work in a busy office environment. 

You will have the ability to understand written and oral information of some complexity, have good numeracy skills, and have effective oral and written communication skills in order to liaise with clients, volunteers and external parties.

This role requires the ability to work flexibly to meet the needs of the organisation and its clients. You may need to work later evenings and occasional Saturdays, although we endeavour to keep these to a minimum.

A DBS check will be required for this role. Having a criminal record will not necessarily bar you from working with us. We will consider job applicants on their individual merits.


Why work with us?

  • 34 days holiday each year (includes statutory holidays) - increases after 3 years

  • Flexible working (outside of core hours)

  • Auto enrolment pension - employers contribution increases to 5% after 2 years service

  • Company sick pay (conditions apply)

  • Training and on-going development opportunities

  • Membership of a professional body as a requirement of your role

  • Eye care vouchers

  • Employee Assistance Programme, offering 24/7 confidential support, 365 days a year

  • Death in service benefit payable to those who are in the Company pension scheme

  • Access to a discounted health cash plan

  • On-going support through regular 1-1 meetings and annual review



If you are interested in this opportunity please fill in the application form linked above and an up to date CV detailing experience and a covering letter demonstrating how you meet the criteria from the Person Specification on the job description to recruitment@cawb.org.uk.

Closing Date:

Wednesday 1st July 2026 - 9am

Interview Date:

Thursday 9th July 2026