Energy Advice
From understanding your bills, making sure your home is heated or choosing the best energy supplier - we’re here to help.
Always free, independent, confidential, and impartial.
Search Citizens Advice for help
Energy Advice
Our dedicated team works across Wigan Borough to ease the pressure of household energy costs. We offer free, impartial, and confidential guidance tailored to your specific situation.
How we can support you:
Help if you are falling behind on your energy bills, facing arrears, or confused by your statements
Help with reading meters, understanding prepayment options, and finding the best energy deal for you
Simple ways to use less energy and save money at home
Help with making formal complaints to your supplier and handling service interruptions
Getting help if you have a problem with your gas or electricity supply
Whether you just need a quick answer to a question or extra support to sort out a bigger problem, our team is here to help.
