Training and Development Lead

We are looking for an individual with previous experience of developing and delivering training in both one-one and group settings. You will be able to analyse training needs and draft an annual training plan to ensure that our staff and volunteers provide high quality information and advice.

Able to work on your own initiative and within a team, you will have excellent interpersonal and communication skills, good IT skills, be able to undertake and check complex calculations and understand Citizens Advice quality requirements. Ideally, you will also have Citizens Advice or other social welfare law advice experience.

Job Title: Training and Development Lead
Contract: Permanent
Salary: £24,000 - £25,500 per annum (depending on experience)
Hours: 36.25 per week (includes some Saturday work on rotation)
Location: Leigh (and other locations across Wigan Borough)

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If you are interested in this opportunity, then complete the forms below and email them to This email address is being protected from spambots. You need JavaScript enabled to view it.. Enquiries can also be made to 01942 709 709.

Applications will be reviewed once they are received and we will contact successful candidates immediately, to invite you for a video interview. Once the position has been filled, the job ad will close immediately. So please do not delay in returning your completed application pack, as they will be processed and reviewed on a first come, first serve basis.

Closing Date: We are looking for a quick start so the advert will close as soon as the position is filled

Stage 1 Interview: Online competency tests

Stage 2 Interview: Video interview to include a presentation to the panel

Confidential Application Form Diversity Monitoring Information Form Notes for completing application form